What Are Cookies
Cookies are small text files that are placed on your device when you visit our website. They are widely used to make websites work more efficiently and to provide information to website owners.
This Cookie Policy explains how ResellAIO ("we," "our," or "us") uses cookies and similar tracking technologies on our website and services. By using our website, you consent to the use of cookies as described in this policy. Please also review our Privacy Policy and Terms of Service for additional information.
Important: You can control and/or delete cookies as you wish. You can delete all cookies that are already on your device and you can set most browsers to prevent them from being placed. Visit our homepage to learn more about our service.
How We Use Cookies
We use cookies for several purposes:
- To provide essential website functionality and security
- To remember your preferences and settings
- To analyze how our website is used and improve user experience
- To provide personalized content and features
- To ensure our services work properly across different devices
- To comply with legal and regulatory requirements
We only use cookies that are necessary for the legitimate interests of our business, comply with applicable laws, and respect your privacy rights. For more details about how we handle your data, see our Privacy Policy.
Types of Cookies We Use
Essential/Strictly Necessary Cookies
These cookies are essential for the website to function properly. They cannot be switched off in our systems as they are necessary for core functionality.
Purpose:
- User authentication and session management
- Security and fraud prevention
- Shopping cart functionality
- Load balancing and performance optimization
- Compliance with legal obligations
Consent Required: No (essential for website operation)
Duration: Session or up to 1 year
Functional/Preference Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.
Purpose:
- Language and region preferences
- Theme and display settings
- User interface customizations
- Accessibility features
- Form auto-fill and saved preferences
Consent Required: Yes (under GDPR)
Duration: Up to 2 years
Analytics/Performance Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
Purpose:
- Website traffic analysis and user behavior tracking
- Performance monitoring and optimization
- Error tracking and debugging
- Feature usage analytics
- A/B testing and experimentation
Third-Party Services: Google Analytics (G-F4ZHSJGKTZ)
Data Protection: IP anonymization enabled, consent mode implemented
Consent Required: Yes (via cookie consent banner)
Duration: Up to 26 months (varies by cookie type)
Marketing/Advertising Cookies
These cookies track your online activity to help us deliver more relevant advertising and marketing content.
Purpose:
- Personalized advertising and content
- Cross-site tracking and remarketing
- Social media integration
- Campaign effectiveness measurement
- Interest-based advertising
Third-Party Services: Google Ads, social media platforms
Consent Required: Yes
Duration: Up to 2 years
Third-Party Cookies
Some cookies on our website are set by third-party services. We use these services to enhance functionality and provide better user experiences.
Third-Party Services We Use:
| Service | Purpose | Cookie Types | Privacy Policy |
|---|---|---|---|
| Google Analytics | Website analytics and performance monitoring | Analytics | Google Privacy Policy |
| Stripe | Payment processing and fraud prevention | Essential, Functional | Stripe Privacy Policy |
| Google OAuth | User authentication and account management | Essential | Google Privacy Policy |
| Supabase | Database services and authentication | Essential | Supabase Privacy Policy |
Note: We are not responsible for the privacy practices of third-party services. Please review their privacy policies to understand how they handle your data. Our own data practices are detailed in our Privacy Policy and Terms of Service.
Cookie Management and Your Choices
How to Control Cookies
You have several options for managing cookies:
Browser Settings
Most web browsers allow you to control cookies through their settings preferences:
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Preferences → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions → Cookies and site data
Cookie Consent Preferences
We respect your privacy choices. When you first visit our website, you'll see a cookie consent banner at the bottom of the page with the following options:
- Accept All: Enables all cookies including analytics
- Essential Only: Only essential cookies (analytics disabled)
- Customize: Choose which cookie categories to enable
You can update your preferences at any time by:
- Clicking the "Cookie Settings" link in our website footer
- Clearing your browser cookies (this will show the banner again on next visit)
- Contacting us directly using the information provided below
Your consent preferences are stored locally on your device and respected across all pages of our website.
Opt-Out Links
- Google Analytics:Google Analytics Opt-out Browser Add-on
- Google Ads:Google Ad Settings
Important: Disabling certain cookies may affect the functionality of our website and your user experience. Essential cookies cannot be disabled without affecting core website functionality. For more information, see our Terms of Service.
Your Rights Under Privacy Laws
GDPR Rights (EU Users)
Under the General Data Protection Regulation (GDPR), EU users have the following rights:
- Right to Consent: You must actively consent to non-essential cookies
- Right to Withdraw Consent: You can withdraw your consent at any time
- Right to Access: You can request information about what cookies are set
- Right to Rectification: You can request correction of inaccurate data
- Right to Erasure: You can request deletion of your cookie data
- Right to Object: You can object to certain types of cookie processing
Consent Records: We maintain records of your consent choices for 5 years as required by GDPR.
CCPA Rights (California Users)
Under the California Consumer Privacy Act (CCPA), California residents have the following rights:
- Right to Know: Information about what personal data is collected via cookies
- Right to Delete: Request deletion of personal information collected through cookies
- Right to Opt-Out: Opt-out of the sale of personal information
- Right to Non-Discrimination: We won't discriminate against you for exercising your rights
Do Not Sell My Personal Information: We do not sell personal information collected through cookies to third parties.
Detailed Cookie Information
The following table provides detailed information about the specific cookies we use:
| Cookie Name | Purpose | Type | Duration | First/Third Party |
|---|---|---|---|---|
| sb-access-token | User authentication and session management | Essential | Session | First Party |
| sb-refresh-token | Maintain user login state | Essential | 1 year | First Party |
| _ga | Google Analytics - distinguish users | Analytics | 2 years | Third Party |
| _ga_* | Google Analytics - session information | Analytics | 2 years | Third Party |
| _gid | Google Analytics - distinguish users (short-term) | Analytics | 24 hours | Third Party |
| _gat | Google Analytics - throttle request rate | Analytics | 1 minute | Third Party |
| theme-preference | Remember user's dark/light theme choice | Functional | 1 year | First Party |
| cookie-consent | Store user's cookie consent preferences | Essential | 1 year | First Party |
Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our cookie usage, legal requirements, or business practices. When we make material changes, we will:
- Post the updated policy on our website with a new effective date
- Notify users via email if they have an account with us
- Display a notice on our website for a reasonable period
- Request new consent for any new cookie types or purposes
We recommend reviewing this Cookie Policy periodically to stay informed about our cookie practices. Changes to our overall policies will also be reflected in our Privacy Policy and Terms of Service.
Contact Us
If you have questions about this Cookie Policy or our use of cookies, please contact us:
ResellAIO Cookie Support
Email: cookies@resellaio.com
Privacy Team: privacy@resellaio.com
Data Protection Officer: dpo@resellaio.com
General Support: support@resellaio.com
We will respond to cookie-related inquiries within 30 days. For urgent privacy matters, please mark your communication as "Urgent Privacy Matter." You can also create an account to access our support system.
Effective Date: This Cookie Policy is effective as of January 15, 2025.
Last updated: January 15, 2025 | Version 2.0
Previous versions of this Cookie Policy are available upon request for reference purposes.
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